Slow or no internet connection can decrease your productivity or ruin your entertainment. Unfortunately, your HughesNet internet speed can be affected by many factors, including the weather. While these occasional downtimes are common and usually resolved within the shortest time possible, having low speeds throughout the day can signify a major issue. Similarly, if your internet stops working suddenly and there is no outage in your area, you could be dealing with a significant problem.
However, before contacting your HughesNet internet repair service representatives, you can try the following troubleshooting tips:
Restart the Modem/Router
Restarting the unit is one of the simplest and fastest ways of restoring the right internet speed on your devices. You can simply press the power button once, unplug the router from the power supply, and let it sit for about ten minutes. Plug the router back and start it again to reboot all services.
Inspect All Connection Cords
Double check the connection cords and cables running to the router, modem, and laptop to ensure they’re firmly plugged in. Cords can become loose with time or disconnect as you move your laptop from one place to another. Some get damaged or wear out with time, resulting in internet disconnection. If you have pets, ensure they don’t nib on the cords as they can easily damage them.
Check Satellite for Damage
If your cords and cables are okay, your next step is to check the satellite dish. Extreme weather such as snow and thunderstorms can affect your satellite internet connection. If there is no weather damage, you can expect the connection to improve once the weather clears up. If there is damage, contact HughesNet support to fix the damage immediately.
Reposition the Satellite Dish
Sometimes, the weather can force the dish antenna to change position. HughesNet satellite dishes require a clear view of the southern sky to obtain unobstructed internet signals. The positioning depends on your location and the satellite it’s pointed to. If it’s not positioned correctly, don’t do it yourself or attempt making any repairs. Reach out to HughesNet customer service to reposition the satellite dish for you. The equipment requires skilled professionals who can calibrate and position it correctly without affecting other neighboring connections.
Review Your Modem and Router Settings
If you have slower speeds, check if you have changed any settings that could limit your internet speed. To do this fast, reset your router’s settings and modem to default. You will notice faster internet speeds.
Update the Modem
If restarting the modem or router doesn’t help, maybe updating it can solve the problem. It’s not impossible that you could be using an outdated version of modem firmware. You can check with your HughesNet customer service representative to know if there are any updates and update them for optimal results.
Get Your HughesNet Internet Services Today!
At JDS Systems, you can rely on our technicians for satellite internet installation and servicing. We also sell internet and TV systems. Whether you need to switch to the satellite internet or TV or simply want to add a new installation in your new home, we make customer satisfaction a top priority. Contact us today for more information.