For years, cable TV was the only option for viewers. When satellite TV first hit the market in the ’90s, the dishes were huge and took up a lot of space. In addition, you had to purchase the satellite back then, which was very expensive. Today, the satellites are much smaller, and the service can cost less than cable TV. The other benefits of satellite TV installation include:
Better picture quality than cable TV
More channel choices
Issues are easier to troubleshoot than with cable TV.
The satellite TV company supplies the satellite dish.
If you are thinking about getting satellite TV, DirecTV is one of the most reputable providers. If you have an appointment for DirecTV installation, it’s essential that you are prepared because it will make the installation stress-free.
Preparing for the Appointment
It’s best to have everything ready before the tech arrives to install your new satellite TV. If you don’t have things ready, it can make the installation process longer or possibly delay the installation.
Make sure there is a TV in every room where DirecTV will be installed because the tech will need to install a box for each television.
The DirecTV dish needs a clear view of the southern sky. The tech will install the dish either on the roof, the side of the house, or a balcony. You should ensure access to these areas before the tech arrives to prevent any delays.
Don’t disconnect your current TV service if you have service in your home. It’s best to wait until your DirecTV has been installed before disconnecting the service.
Make sure someone 18 or older is home for the appointment and will remain there until they finish installing the service, which often takes about five hours.
If you rent or live in a community with a homeowner’s association (HOA), you will need permission before the tech comes to install the service. DirecTV requires customers in these situations to complete a Landlord Approval Form, and the landlord of the HOA president has to sign it.
Make sure any wireless devices are at least four feet from where the DirecTV receivers will go.
DirecTV won’t move furniture; therefore, you should move any furniture blocking wall outlets and other areas the tech will need to reach.
Appointment Information
You should know what to expect on the day of your appointment, so you are prepared.
If you asked for text alerts when you signed up for DirecTV, you will receive a text reminder on the day of your appointment.
The tech will call you when they’re on their way to your house. If you want to know when they will be there, you can use DirecTV’s Tech Tracker to view the tech’s location and estimate their arrival time. You can sign into the tracker using your account number and ZIP Code to view your order status.
If you ordered an HD DVR when setting up your service, the tech will connect it to your internet at no additional charge.
When the job is complete, the tech will teach you to use the remote and the new equipment so you can start watching TV right away.
DirecTV techs are very busy. The last thing you want is for the tech to arrive only to find out they can’t install the service because you weren’t prepared. You can prevent issues and delays by following the tips listed above. If you have everything ready when the tech arrives, they can start working immediately, and your service will be installed within five hours.