So, you’ve finally made the decision to go ahead and install satellite TV and internet at your home—how exciting! After your conversation with your representative for HughesNet installation in San Bernardino County, CA, you should have been given a window of time during which the installation team will arrive at your home.
You can make sure the appointment goes as smoothly as possible by taking some very simple steps in advance of the installation. Here’s a quick overview of how you can set yourself up for success in your satellite TV and internet installation process:
- Review all confirmation information: You may have received an email confirmation or other confirmation details from your representative. Make sure you go over any confirmation information you received so you can double check to make sure all information is correct, including appointment time, billing information, the exact services you’ve requested and any other information that will affect you and your installation. It’s a good idea to promptly check this information so you can correct any mistakes before the installation team arrives at your home.
- Check appointment status: Most companies will contact the customer a day or two in advance of the appointment to follow up and remind you of/confirm the appointment time, but it can’t hurt to reach out yourself to check the status of the appointment as well. If you were given a general time window during which your installation technicians will arrive, you could potentially call that morning to see if they have a more specific time estimate for you now that the day has arrived. This will help you better plan out your day. Just remember to be understanding if it is not possible for the team to provide a more precise estimate.
- Prepare around the home: Make sure you will have someone at home when the installation team arrives who is capable of making decisions on behalf of the household. They should be present for the entirety of the appointment. There should be a clear path to the television, and you should know where you want to have the dish installed on your property (usually it will be placed on top of a structure like a house, garage or shed).
- Ask questions: If you have any questions for the technician when they arrive, feel free to ask them. Your technician will walk you through everything you need to know, including how the system will be set up and how you will operate it. It’s good to seek clarification for any of these subjects while the professional technician is there with you.
Other than that, the installation process should be simple and straightforward. Your technicians do this every single day—if they need any additional assistance from you, they will be sure to ask, but it shouldn’t take long at all for you to be completely set up with your satellite TV and internet service.
For more information about preparing for HughesNet installation in San Bernardino County, contact JDS Systems today.