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Home» DirecTV » Questions to Ask Your DirecTV Retailer in San Bernardino County

Questions to Ask Your DirecTV Retailer in San Bernardino County

Posted by Writer - December 15, 2015 - DirecTV
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Whether you’re moving into a brand new home or you’re making the switch from cable to DirecTV, it pays to know exactly what you want and what you’re getting before making any firm dedications. And, if you’re new to the world of DirecTV, asking the right questions when consulting with your DirecTV retailer in San Bernardino County can make all the difference when it comes time to sign the contract.

But what kinds of questions should you be asking and why is it important to ask them? Take a look at a few of the more pressing questions you should be asking—questions that could ensure you’re getting exactly what you want out of your decision to install DirecTV in your home:

Where will the dish be installed on my home?

This is an important question and one that will be answered after an installation technician has done a site survey of your home. In order to ensure you get optimal signal capability, your dish will generally be installed on the highest point of your home, where there is the least amount of interferences and where a clear signal can be received.

What channels will I have access to?

Depending on your DirecTV package, you’ll have access to channels listed within that package—which may or may not include some of your mainstays. Before signing on to any one particular package, make sure you’re thoroughly evaluating your options and picking the package that’s right for you.

Are there any promotions active at the moment?

DirecTV and other television providers often run special deals and incentives for people signing up for the first time or making the switch from another provider. Check to see what’s available for your DirecTV retailer in San Bernardino County before you sign on the dotted line—you might just find yourself landing a great deal!

What benefits are there in using the DirecTV Genie?

Every provider has their own control system and software—for DirecTV, it’s the Genie. The Genie allows you to record shows, access movies and other content, and browse through listings quickly and easily. Having a technician explain to you all of the benefits of the DirecTV Genie is going to give you a more informed look at exactly what you’re getting when you sign up for service.

How does it all work?

This may seem like a simple question, but it’s one that’s often overlooked by prospective new customers and in the end, it could result in you not being able to fully take advantage of your new system! Having a technician walk you through all of the features and capabilities of the DirecTV system means knowing what you’re paying for, inside and out, and being able to make the most of it.

The reality of the situation is that you should always ask questions when it comes to paying for a service—your new DirecTV subscription is no exception. Take into account some of the common questions listed above and don’t hesitate to ask a few of your own to achieve peace of mind about your choice in DirecTV!

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